Kevin Kauffman and Fred Weaver, who can’t stop correcting each other, talk about how to write escalation emails that stand out and are effective.
- Get your negotiator’s email address (jigsaw.com)
- You NEED to communicate via email
- Your email needs to standout
- Subject Line: Ln# 12345 (Smith 123 Main St, City, State)
- Stop writing “frustrating” emails
- Be straight to the point
- Short Sales are about the numbers, so don’t talk about the other stuff
- Ask open ended questions
- Ask only 1 or 2 questions per email
Go Suns!
BofA rep told me last week that providing loan number, name, property address is now in violation of borrowers’ privacy since hackers can access the subject line?
is this true?